We are in a service delivery industry where people work hard and smart round the clock to meet deadlines and ensure they give quality work to their customers and client. Each customer is different with unique needs and requirements and that makes it all the more important to focus our whole energy in the work every single time. To ensure that our people and customers are getting what they need, we provide state of art infrastructure and support to our team members. Infrastructure is like the back bone of our system and critical and crucial to work place success.
Employees need space to work comfortably and ensure ease of movement when they are moving around to interact for their day to day work. We have spacious place dedicated for client meetings, internal meetings, reviews and even for testing with focus groups. The aim is to bring everything that can make employee work easier and ensure work delivery with quality at their disposal. Our team is at the core of our success and providing them what makes their work easier is our responsibility.
We provide uninterrupted internet connectivity, communication assistance via mobile handsets and landlines, applications and servers for testing and hosting requirements, network systems, support and architecture, antivirus and firewall to ensure all our work is safe and secure and there is no breach in safety system. We have the data back up every day and ensure that the systems are always ready with ability to take extra load and work service restoration in case of unforeseen events or circumstances. Our readiness and infrastructure to get the work up and running in case of an emergency, in short disaster management, is the indicator of our focus on our infrastructure and client service delivery model.
We have shared systems and solutions delivery models shared via the intranet for better project management, in time delivery and employee reference and feedback. With a clear focus to ensure that the employees, support staff, functional teams and even the clients have access to the best of infrastructure facilities we have been able to meet customer deliverables and requirements. Our infrastructure is among the best in the industry and the backbone of our office and the work we do everyday.
Our infrastructure includes:
- Internet unemployment (2 independent broadband internet joint channels)
- Communication unemployment (2 Landlines)
- Dedicated Servers for application Hosting and Testing
- VPN access is also provided for confidential PCs of key staff, ensuring continuous profession flow
- Scalable Network Architecture and Systems
- Segmented substituted Local Area Network; locally and centralized anti virus control. Firewall between the network sections and onto the Internet channel
- Backup & Restore are implemented
- Fault prevention instruments, such as Self-Monitoring, Analysis and Reporting Technology (S.M.A.R.T.) and others, are consumed
- High-End Servers (Intel Xeon Servers)
- Regular Data Backup
- Disaster Management
- Regular Preventive Maintenance onto Operating systems and Software
- 24/7/365 Power Availability
- Comprehensive Intranet for Project Management, Customer Relationship Management and Internal Office message and information sharing